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Global CRM & Commercial Analytics Manager (m/f/x)

Company:Wörwag Pharma GmbH & Co. KG
Department:Sales
Location:Böblingen
Work Schedule:full time
Start Date:immediately
Bewerben

From a local pharmacy to an international pharmaceutical company: that's us, Wörwag Pharma.
Our mission: Together for a healthy life. We help to prevent and treat diseases of our time. Every day, we are committed to giving everyone the chance to live a healthy life – and have been doing so for more than 50 years!
Would you like to actively support us with this plan? Then apply now, because we are looking for you to start as soon as possible as a 

  

Global CRM & Commercial Analytics Manager (m/f/x) - Pharma

 

 

What you can expect

 

  • You will take global ownership of our commercial technology ecosystem, including CRM, business intelligence solutions, commercial databases, and omnichannel integrations across approximately 30 markets worldwide.
  • Acting as the business owner for our CRM platform, you will define the roadmap, drive continuous improvements, coordinate change requests with vendors, and ensure the platform effectively supports customer engagement, field force effectiveness, and commercial decision-making.
  • Together with Commercial Excellence, Global IT, Marketing, Medical Affairs, external partners, and local market teams, you will translate business needs into scalable digital solutions and lead international platform initiatives from concept to successful adoption.
  • You will shape and further develop our business intelligence landscape by building robust data models, defining KPI frameworks, and enabling self-service analytics through Power BI and related technologies.
  • Taking responsibility for commercial data governance, you will help establish high-quality, reliable, and connected data foundations by managing integrations, master data processes, and interfaces between internal and external systems.
  • Your expertise will play a key role in driving digital transformation initiatives, including omnichannel capabilities, automation opportunities, AI-powered insights, and future platform evolutions across the commercial organization.
  • As a trusted advisor and internal consultant, you will support local CRM administrators and business stakeholders worldwide, helping them unlock the full potential of data, technology, and commercial processes

 

What you bring

  • You have several years of hands-on experience managing and configuring CRM platforms, including system administration, roadmap planning, change request management, and collaboration with external vendors.
  • Building analytical solutions comes naturally to you, and you have practical experience creating data models, dashboards, and reporting environments, ideally using Microsoft Power BI and/or Microsoft Fabric.
  • A solid understanding of databases, data integration, ETL processes, APIs, master data management, and data governance enables you to confidently connect business requirements with technical implementation.
  • You understand commercial organizations and sales processes, ideally within the pharmaceutical, life sciences, medical device, consumer health, or FMCG environment, and know how digital tools support field force excellence.
  • Working across functions and cultures is something you enjoy. You communicate effectively with business stakeholders, local market teams, IT experts, and vendors, translating complex requirements into practical solutions.
  • Beyond maintaining platforms, you actively identify opportunities to optimize processes, automate workflows, and leverage AI-driven capabilities to improve business performance and user experience.
  • You hold a degree in Information Technology, Data Analytics, Computer Science or related field with complementary studies in Business Administration and are fluent in English, our global business language

 

We are looking forward to your application!

Your BenefitsMore than Just a Job

We want you to feel completely at ease with us - both professionally and personally. That's why we offer not only an exciting job but also numerous benefits that support your work-life balance and encourage your personal growth. Here, you'll find attractive benefits that help you make the most of both worlds.

  • Competitive, performance-based compensation

  • Employer contribution to a direct insurance plan

  • Flexible compensation component

  • Vouchers for special occasions

  • Mobility allowance

  • Subsidized meals in our company canteen

  • Corporate benefits and employee discounts

  • Flexible trust-based working hours

  • Remote working (up to 60%)

  • 30 days of annual leave

  • On-site parking garage

  • EV charging stations for cars and bicycles

  • Excellent public transport connections

  • Ergonomic workstations

  • On-site canteen (Vitalbar)

  • Free water and coffee

  • Showers and changing rooms

  • International collaboration

  • Freedom to develop and contribute your ideas

  • Hands-on approach & ownership

  • Strong team spirit

  • Learning culture

  • Regular team events

  • Health & Wellbeing Days

  • Work-Life & Wellbeing Platform

  • Discounts on over-the-counter (OTC) pharmacy products

  • High-quality products (often as market leaders)

  • Support for social projects

Who we are?

As an international pharmaceutical company that recognized the importance of biofactors early on and has scientifically substantiated this understanding, we support doctors and pharmacists in preventing and treating lifestyle diseases. Our over-the-counter medications are based on this holistic therapeutic approach and are available in over 35 markets worldwide, often as market leaders.

Our Mission?Together for a Healthy Life

We're dedicated to tackling the major diseases of our time - preventively, supportively, and curatively. Our goal is always to improve and maintain people's quality of life. To achieve this, we develop highly effective solutions that focus not only on the specific disease but also on its comorbidities, thereby enhancing patient well-being in a holistic way.

To offer such sustainable medications, we focus on four therapeutic areas:

Diabetic comorbidities

Learn more

Nervous system

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Immune system

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Musculoskeletal system

Learn more

Our CultureAchieving More Together

At our company, people are at the heart of everything we do - both as team members and individuals. We are a diverse team within a dynamic family business. While we are regionally rooted, our approach is notably international, backed by an impressive growth story. We cultivate an atmosphere where everyone can share ideas and grow. Here, people work together, inspiring and supporting each other as they explore new paths. As you can see, our unique mix is what sets us apart!

Our DNA

Together for a healthy life. Even though we've grown into a global pharmaceutical company, the spirit of the Stuttgart city pharmacy - where Wörwag Pharma originated - remains deeply rooted in us. This motto not only reflects our commitment to doctors, pharmacists, and patients but also embodies our identity and teamwork.We are honest, open, and always ready to help each other. This family-like and caring team culture is truly valued and embraced by our employees worldwide.

Collaboration

We let you make an impact. Before our medicines can make a difference, our employees do. Permission, action, growth – this spirit continues to define us and is embraced across all our departments. We achieve this with short lines of communication, a lot of flexibility, and maximum self-efficacy.Mistakes are opportunities! They drive innovation and personal growth. An open failure culture, or as we at Wörwag call it, “Learning Culture,” allows us to act without fear of consequences.

Internationality

Over 35 markets. And we're just getting started. We recognized the potential of Eastern European and Russian markets early and invested wisely. Today, we are leaders in many of these countries. Our openness to global opportunities has not only led to economic success but also created a culturally enriching environment.In our headquarters, we bring together over 25 nationalities, each contributing their unique perspectives to an inspiring work atmosphere. This is truly exceptional for a family business of our size!

Your path to usApplication Process

From the application process to the interview, we're here to guide you every step of the way, ensuring clear and efficient communication. Apply today and help us shape the future of Wörwag Pharma together.

Step 1
Online Application

Apply online through our application form by creating a candidate profile. Here, you can upload your resume, cover letter, and other documents.

Step 2
Video Interview
If we determine that your profile aligns with our open position, we'll invite you to an initial virtual meeting via MS Teams. This session will be attended by your potential manager and a representative from HR.
Step 3
Personal Interview
If the initial conversation goes well, we’ll invite you to a second in-person meeting at our office. During this discussion, you'll typically meet with another representative from the respective department.
Step 4
Contract Conclusion
If everyone leaves the second interview with a positive feeling, we'll offer you a contract. Final terms will be discussed, and the contract will be sent to you.

Contact

Yvonne Ullrich

HR Business Partner

07031 62040
Send email

Taking Off TogetherOnboarding

To ensure a warm and smoothly start with us, we've developed a structured onboarding process that helps you quickly get oriented and unleash your full potential. This is the first step in fostering your long-term growth with us and offering you a career full of opportunities. We want you to not only succeed but also feel comfortable - because your success is our success!

Step 1
Preparation
Onboarding starts as soon as you sign your employment contract! Before your first day with us, we'll regularly send you helpful information to ensure your start is as smooth as possible.
Step 2
The First Day
Your first day with us kicks off with an orientation session for new employees. During this session, you'll get an overview of essential company information, tools, contacts, and other onboarding activities. Following that, your supervisor will guide you through your personalized onboarding journey.
Step 3
The First Weeks
Your initial weeks are all about learning and connecting. Our dedicated team ensures you quickly navigate your role and feel at home. With support from your supervisor and colleagues, you'll seamlessly integrate into the team and embrace your responsibilities.
Step 4
The First Months
Having a unified understanding of our company culture across the entire team is especially important to us. Regular feedback sessions and culture training on our corporate values and principles provide the foundation for this.

FAQsYour Questions, Our Answers

Are all advertised jobs always up to date?
We update our job postings on a daily basis. As soon as a position has been filled, the job offer is removed from our career page.
To whom may I address my application?
Your application will usually be viewed by several people. Therefore, please keep your cover letter general (e.g.: "Hello Wörwag Pharma Team").
Can I subsequently add/correct/replace documents in my application?
You can log into your candidate profile at any time and manually change/correct the stored data and documents there under "Job administration" → "Job applications".
What should I look for in my application?

Important aspects during the entire selection process are authenticity, courage and motivation. Show us with your application how you fit into our team and why you are interested in Wörwag Pharma and the specific position.

When will I receive feedback on my application?

As soon as you have submitted your application, you will automatically receive a confirmation email. We will make every effort to provide you with feedback on your application in a timely manner.

What can I expect in the interview?
The first interview takes place online. The interview is about getting to know each other, clarifying basic conditions, open questions and mutual expectations. Honesty is particularly important to us. So be open - and so are we. We are interested in your previous experience, your motivation and your way of working. In the second personal interview, we delve deeper into your professional and personal suitability. Depending on the position, a work sample may be part of the interview.
I've received a rejection letter. Can I get feedback on the decision?

Due to the large number of applications received, it is unfortunately not possible for us to include individual feedback with each rejection after reviewing the application.

What is the dress code for job interviews?
There is no dress code at our company. So feel free to wear an outfit that you feel comfortable in. If in doubt, a business casual outfit is always appropriate.
What are the working hours at Wörwag Pharma?
We have flexible trust-based working hours. You can organize your day in the framework working hours between 6:30 a.m. and 8:30 p.m. in the way that suits you best. The prerequisite, of course, is that you have important meetings on your schedule and coordinate them with your team and your supervisor.